Help Center
How can we help?
Browse by topic, or search the FAQ for a quick answer.
Getting Started
3 articles
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How do I create an account?
Sign up with your email, and optionally add your designation and target exam
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How do I choose or change my target exam?
Set which promotion exam you're preparing for from your dashboard, any time.
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What does the promotion ladder on my dashboard mean?
A visual track of India Post's promotion grades, showing where you currently stand.
Mock Tests
3 articles
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Title: How does scoring and negative marking work?
Each question has its own mark value, and some tests deduct marks for wrong answers.
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Can I retake a mock test?
Yes — each attempt is recorded separately, and your dashboard shows your best and most recent scores.
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How do I see my rank on the leaderboard?
Every mock test has its own leaderboard, ranking all students who've attempted it.
Account & Billing
2 articles
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How do I upgrade to Premium?
Premium unlocks additional mock tests and study material for your target exam.
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How do I reset my password?
Use the "Forgot password" link on the login page to reset it by email.
Can't find what you're looking for?
Contact Support